Manage the whole customer relationship
By offering the telephone line together with WLR, your
customer does business only with you, without the intervention of
KPN. You manage the whole customer relationship, including billing.
This binds your customers to your company and creates new sales
opportunities.
Competitive prices, high quality
WLR is offered based on Retail Minus rates, or in other
words, KPN Retail rates minus a fixed percentage (regulated by
OPTA). This enables you to make your customers a competitive offer.
KPN guarantees a high level of quality and with our detailed
delivery and maintenance reports, you're always up to date.
Your customers can easily switch
If your customer decides to include a telephone line in
its current package, the switch is purely administrative. The line
will continue to run through KPN's quality network. Your customer's
telephone line will not be cut off.
Infrastructure:
Copper (ATM)
Geographic reach:
National
Variants:
Low capacity:
- PSTN
- ISDN1
- ISDN2
High capacity:
- ISDN15
- ISDN20
- ISDN30
Service:
SLA available
Service levels:
- Basic
- Premium (24 hours a day, 7 days a week service en shorter service
times)
Transparancy:
Yes